Leading with Honesty
Whatever your political leanings, it’s interesting to note that a recent Associated Press poll found that less than half Americans believe that either Kamala Harris or Donald Trump is honest or cares about people like them. It’s also interesting to note that 85% of Americans rate honesty as the most admired trait in leaders, (Kouzes and Posner, The Truth about Leadership).
The expectations of followers are clear: they want leaders who tell the truth. When leaders don’t, credibility is destroyed, making followers less inclined to give their time, effort, money, and skills to an endeavor. You and I want to be able to trust our leaders and believe they genuinely care about us.
Many of the problems I have encountered in organizations stem from people who were unable to tell themselves and others the truth. They were unable to embrace the truth about their culture, brand, products, or finances, and it undermined the value they were able to create for their stakeholders.
So why do leaders lie? One reason is the belief that they are doing it for the good of their people. Even the most well-intentioned leaders may lie out of fear that the truth will create obstacles or expose a larger issue. This is short-term thinking. It may manipulate people into doing the right thing, but it undermines credibility and sets a bad example.
Many of us are tempted to lie – even to ourselves – because of personal insecurity. The truth can be hard to accept, and we want to feel good about ourselves. We all need encouragement and support, but we need it from people who will tell us the truth. False hope that is not based on truth only provides a temporary comfort.
Telling others the truth starts with telling it to yourself. When you build a culture of truth, you are able to remember what you promised, and you are more likely to deliver on that promise. Leading with the truth builds credibility and delivers results.
One great way to reinforce this behavior is to surround yourself with people who will tell you the truth. Make it safe for them. Proactively invite it. The payoffs will only grow over time.
Randy Carman
President
Recent promotions

Amy Stites
Congratulations to Amy Stites on her recent promotion! Amy joins Ambassador Supply as Corporate Controller. Amy has served as the Orgain and Trusco Tennessee Controller since April 2023. She has been instrumental in developing the accounting team, improving the speed and accuracy of financial reporting, and implementing operational and financial process improvements. She played an integral role in launching Continental Supply and developing its necessary processes. She has a successful track record of managing projects, creating change, and leading teams through Kaizen.
Amy is married to her husband, Stephen and they have a son, Alex. They will be relocating to Fort Wayne in the coming months.
welcome to the team

Michelle Brundige
Ambassador Supply has appointed Michelle Brundige as its regional human resources manager. With over 20 years of experience in the manufacturing industry, Michelle has a proven track record in leading teams to enhance productivity and facilitate training and development. In her new role, she will oversee human resources functions for assigned Ambassador Supply companies, providing leadership and consultation to employees. Michelle is eager to contribute to the company’s growth and culture, emphasizing her confidence in excelling in this position due to her industry experience
In the news
As of January 1, 2026, we have united our portfolio of companies under the one “Rival” brand: Rival Residential, Rival Commercial, and Rival Rural. Same team, same service—now just better together.


